iPhone & iPad · Android
Chatalyzer Support
Your chats, unwrapped.
Common questions
How do I import a WhatsApp chat?
In WhatsApp, open the chat, tap the contact or group name at the top and choose Export Chat. Then pick Chatalyzer in the share sheet.
How do I import a LINE chat?
In LINE, open the chat’s settings, choose Export chat history and share the file to Chatalyzer.
Can I analyze iMessage, SMS or Tinder chats?
Yes, on iPhone. Use the advanced backup import in Chatalyzer, which reads these chats from a backup of your device.
Are my chats uploaded anywhere?
No. Everything is analyzed on your device, and your chats never leave it. There’s no account, no ads and no tracking. Please don’t send us your chat exports unless we ask for one.
Is Chatalyzer available on Android?
Yes, it’s on Google Play too.
I bought Pro, but it isn’t unlocked.
Open the app’s settings and tap Restore Purchases. Make sure you’re signed in with the same Apple Account (or Google account on Android) you used to buy it.
How do I get a refund?
Apple and Google handle all payments, so we can’t refund purchases ourselves. On iPhone, you can request a refund at reportaproblem.apple.com. On Android, go to your order history in the Play Store.
A good bug report
Help us help you, faster.
A few details go a long way. When you write to us, please include:
- 1
Your device
Which phone or tablet you’re using, like an iPhone 17, iPad Air or Pixel 10.
- 2
Your system version
We rarely need the exact version. Just knowing iOS 27 or Android 17 helps a lot.
- 3
What happened
What you did, what you expected, and what happened instead. If you can make it happen again, tell us how.
- 4
A screenshot or video
If you can do so without revealing anything sensitive, a screen recording shows us exactly where to look.
Update the app
A lot of issues are already fixed in the latest version.