iPhone & iPad
MyKeyboard Support
Our original custom keyboard, with extra keys, rows and layouts.
Common questions
How do I turn on MyKeyboard?
Open the Settings app and go to General › Keyboard › Keyboards › Add New Keyboard…, then pick MyKeyboard. In any app, tap and hold the globe key to switch to it.
Why does iOS warn me about “Full Access”?
iOS shows that warning for every third-party keyboard that asks for Full Access, no matter what the keyboard actually does. Some features need it, for example sharing settings between the app and the keyboard. Our privacy policy explains what we collect and what we don’t.
The keyboard doesn’t show up in some text fields.
That’s normal. iOS always switches to the system keyboard in password fields, and some apps don’t allow third-party keyboards at all. Your keyboard comes back once you leave that field.
A good bug report
Help us help you, faster.
A few details go a long way. When you write to us, please include:
- 1
Your device
Which device you’re using, like an iPhone 17, iPhone 18 Pro or iPad Air.
- 2
Your system version
We rarely need the exact version. Just knowing iOS 27 helps a lot.
- 3
What happened
What you did, what you expected, and what happened instead. If you can make it happen again, tell us how.
- 4
A screenshot or video
If you can do so without revealing anything sensitive, a screen recording shows us exactly where to look.